As a patient of Glen Rose Medical Center, you have the right to:

- receive considerate and respectful care;
- make decisions, in collaborations with your physician, involving health care;
- accept medical care or to refuse treatment after receiving clear information from you physicians;
- be informed of the medical consequences of refusing treatment;
- execute Advance Directives as permitted by law and have Glen Rose Medical Center staff and practitioners comply with their Advance Directives;
- provide informed consent prior to undergoing any non-emergency procedure;
- receive personal and informational privacy;
- expect any conversations about your hospitalization to be conducted discreetly;
- request a transfer to another room if another patient or visitor is unreasonably disturbing you;
- know the identity and professional status of healthcare workers and physicians providing services to them;
- have access to the information contained in your medical record as permitted by law and within a reasonable time frame;
- receive complete information from physician concerning diagnosis, recommended treatment and prognosis in understandable language;
- have special assistance for effective communication regarding medical care as needed;
- consult with a specialist at own request and expense;
- be informed of research, educational or experimental projects that affect care or treatment;
- receive satisfactory statement of charges, regardless of source of payment;
- have personal clothing and religious items that do not interfere with treatment of with the rights of others;
- receive services without discrimination of race, religion, sex, sexual orientation, age, culture, language,
physical or mental disability, gender identity expression, national origin or source of payment;
- exercise cultural or spiritual beliefs that do not interfere with treatment or with the rights of others;
- prompt and orderly transfer to another facility when medically permissible and necessary;
- consult with members of the Hospital’s designated Ethics Consultation Team as needed;
- voice complaints regarding quality of care received and have the complaint responded to;
- receive and send unopened mail;
- to have a family member or representative of his/her own choice and his/her own physician notified promptly of his/her admission;
- to receive care in a safe setting;
- to be free of all form of abuse or harassment;
- to the confidentiality of his/her clinical records;
- to be free from restraints, of any form, that are not medically necessary or are used as a means of coercion, discipline, convenience or retaliation by staff;
- to be free from restraints, of any form, imposed as a means of coercion, discipline, convenience or retaliation by staff;
- to have unexpected or adverse outcomes explained to yourself and/or families by licensed independent practitioners or their designees;
- the right to have their pain controlled;
- provide, to the best of your knowledge, accurate and complete information about your present complaint, past illnesses and other matters relating to your health care;
- report any unexpected changes in you condition;
- follow the treatment plan recommended by your physician, including instructions given by nurses and other healthcare workers;
- keep appointments or notify the physician or Hospital of your inability to do so;
- for your actions if you refuse treatment or do not follow instructions;
- fulfill financial obligations for your healthcare;
- follow Hospital rules and regulations affecting care and conduct;
- be considerate of the rights of other patients and personnel;
- assist in the control of noise, smoking and number of visitors;
- be respectful of the property of others and the Hospital;
- have visitors of your choice or deny visitation to anyone.